Jw steakhouse lexington ky
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The food was good. And we hope to see you back again soon!
The presentation of our meal was just OK. Because it was so late, I did not attempt to call him that night.
My son ordered the Medium Rare Steak. I appreciated her being upfront with us.
I left my phone for him to contact me. Good but disappointed We went to lunch anticipating the buffet, but when we got there, kexington server said there would not be a buffet this day to due to low hotel occupancy.
It's nice red and chewy and makes your mouth water. I apologize about the delay in our response.
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We will be sure steaakhouse share your comments with our culinary team. If you would like to speak further about this incident, please do not hesitate to reach out to me directly.
steakhousf Report response as inappropriateThank you. My is marikate. PS - you didn't mention if you tried our Bourbon Butter Cake? The dining room appeared to be three-quarters full, however we were seated right away. The other MR steak was way too under cooked.
Best brunch in lexington - jw's steakhouse
That's all I have to say about it. Our server promptly took our drink order and informed us the kitchen was moving slow, so expect a small delay in our food preparation.
I tried to be patient and eat the less than prime cut of beef. Their response was they would let the restaurant manager know our disappointment. Our steaks were plated with tags indicating medium rare and medium well. Long story short, we did not finish our steaks, we never saw the chef, we never heard from the manager, and nothing was done to improve our dining experience.
Not the greatest. Menu was nothing special.
We never had a response from the chef, so I brought the issue to the attention of our server. We appreciate your input.
We appreciate your compliments but offer an apology for not quite satisfying your taste buds in a few areas. She said Jake would be at the restaurant at We appreciate your input. I have spoken to both our kitchen and service staff, so that we can learn from this and better ourselves.
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His comments are: paradise for everyone. As we left the restaurant, I reported our disappointing experience to the hotel front desk.
Report response as inappropriateThank you. Caesar salad had too much dressing and lettuce chopped, so not as good. The stdakhouse offered was not very broad and typed up on a piece of paper. Lobster bisque should have been named something else as lobster was not prevalent.
Our Lobster Bisque is made the old-fashioned, authentic way here - made from scratch with real lobster. When we returned to our room later that evening, a voic had been left by Jake, the restaurant manager.
Jw's steakhouse, lexington
Regardless, both steaks were cold. Also, the website should indicate that the buffet is not always available-something a guest should be able to have knowledge of prior to choosing to eat here. More Date of visit: January Helpful? I brought the temperature issue to the attention of our server, and her response was she would let the lexkngton know. Our son is getting married in Lexington this summer, and the wedding party will be staying at this resort.
Ratings and reviews
No offer to recook the steaks was made. We will try to do a better job of communicating buffet closeures in the future. No response has been received.
However, the next morning I went back to the restaurant tseakhouse speak with the manager. We appreciate the feedback as we are striving to improve on our service and food quality.
Again, she said she would let the server know.